Southern African Institute of Quality and Innovation


is a Not for Profit member organisation formed to advance the agenda of quality & innovation through the SADC region, promote the focus on quality & innovation and advocate for training in the fields of quality and innovation.


Our Focus is to ensure that there is quality awareness in various fields that are critical to the development of the region especially education, healthcare and food security.
With great private public partnerships established by the organisation throughout the region, SAIQI is better placed to deliver on the mandate of Quality and Innovation promotion.
We do however understand that without contribution of our members who are experts in these fields this vision will not be realised.


In manufacturing, a measure of excellence or a state of being free from defects, deficiencies and significant variations. It is brought about by strict and consistent commitment to certain standards that achieve uniformity of a product in order to satisfy specific customer or user requirements. Quality is “the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs.” If an automobile company finds a defect in one of their cars and makes a product recall, customer reliability and therefore production will decrease because trust will be lost in the car’s quality.


The process of translating an idea or invention into goods or service that create value or for which customers will pay. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.


The capacity and willingness to develop, organise and manage a business venture along with any of its risks in order to make a profit. The most obvious example of entrepreneurship is the starting of new businesses. In economics, entrepreneurship combined with land, labour, natural resources and capital can produce profit. Entrepreneurial spirit is characterised by innovation and risk-taking, and is an essential part of a nation’s ability to succeed in an ever changing and increasingly competitive global marketplace.

General Assembly

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Dr Lucas Moloi


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Mr Kwame Kukama

Secretary General

Ms Michelle Schoeman


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Dr Roche Mamabolo

Treasurer General



SADC Objectives

The main objectives of SADC are to achieve development, peace and security, and economic growth, to alleviate poverty, enhance the standard and quality of life of the peoples of Southern Africa, and support the socially disadvantaged through regional integration, built on democratic principles and equitable and sustainable development.

The Regional Indicative Strategic Development Plan is underpinned by the SADC Vision, which charts the direction for the development of the region. The Declaration “Towards the Southern African Development Community“, adopted by Heads of State or Government of Southern African States in Windhoek, Namibia, on 17 August 1992, calls upon all countries and people of Southern Africa to develop a vision of a shared future, a future within a regional community.

The SADC Vision is to build a region in which there will be a high degree of harmonisation and rationalisation, to enable the pooling of resources to achieve collective self-reliance in order to improve the living standards of the people of the region.

The vision of SADC is one of a Common Future, a future within a regional community that will ensure economic well-being, improvement of the standards of living and quality of life, freedom and social justice and peace and security for the people of Southern Africa.